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TERMS & CONDITIONS

Please read our terms and conditions carefully. By using our services, you are agreeing to them.

We may modify the terms and conditions from time to time and will update our website accordingly. You should check this page regularly to take notice of any changes

We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website. 

YOUR RIGHTS

You have certain rights under the law in England as follows:

  • that any Products you order through the Website will be of satisfactory quality, fit for their intended purpose and will conform to the general description given on the Website;
  • a right to cancel your order for a Product within 14 days commencing on the day after the date on which you receive it, and receive a full refund even if the Product is not defective provided the Product is returned unused and undamaged with all garment tags and in the original packaging.

You have a duty to take reasonable care of the Products you wish to return. If, in our opinion, returned Products are damaged or soiled they will not be accepted and a full refund may not be given.

PRIVACY POLICY

Jackmichaelmenswear.com is committed to protecting your privacy and maintaining the security of any personal information received from you.  If we make changes to this policy we will update this statement on our website.    

The account password you designate to register should be unique and kept secure. You warrant that:

  • the Personal Information which you are required to provide when you register or as a customer is true, accurate, current and complete in all respects; and
  • you will notify us immediately of any changes to the Personal Information.

We strictly adhere to the requirements of the data protection legislation in the UK.

We ask for your name, telephone number, home address, email address and age for special promotions.

When a purchase is made on our site we require your delivery address, and payment method details.

We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests.    

Your data will enable us to fulfil your order, to notify you of any changes and to improve our services to you. We may also send you from time to time (by email or post) information about product, services and special promotions.

If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us. All promotional email messages will contain information on how you can unsubscribe; or send an email hello@jackmichaelmenswear.com writing "unsubscribe" in the subject heading.

 

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.

We use Cookies to keep track of your current shopping session and to personalise your online experience.  You can set your browser to prevent the use of cookies.

We may include third party links that we feel may be of interest to you on our website. These linked sites have separate and independent privacy policies. Please review them as we cannot accept responsibility or liability for the content and activities of these linked sites should you choose to visit them.  

 

 

PRODUCT INFORMATION

Each Product displayed on this Website is subject to its Product Description which may set out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, and after-sales service.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product and its availability until your order is accepted. 

If you purchase a Product it is your responsibility to ensure that you take care of it properly. In particular you should always check the garment care labels and take necessary action when washing, drying and ironing the Product.

We will make every effort to display as accurately as possible the colours of Products that appear on this Website. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.

Prices shown on the Website are in GBP and are inclusive of VAT at the current rate. All prices and offers remain valid as advertised from time to time. The price of a Product displayed on the Website at the time of acceptance of the order will be honoured, except in cases where it is discovered that there has been an inadvertent pricing error.

 

PAYMENT

When placing your order you will be required to provide payment details that you represent and warrant are both valid and correct, and you confirm that you are the person referred to in the billing information provided. By providing your payment details you are authorising us to process a charge or charges on your credit/debit card in the amount of the total purchase price for the Product(s) purchased and any additional charges that may be applicable, for example the delivery cost. Furthermore, you expressly agree to the conduct of credit checks and anti-fraud checks, to transmit or to obtain information about you to or from third parties, including but not limited to your credit/debit card to authenticate your identity, to validate your credit/debit card, to obtain credit/debit card authorisation and to process purchase orders submitted under your account.

Payment can be made by Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express and Maestro debit cards. We will take reasonable care to make the Website secure. All credit/debit card transactions on this Website are processed by First Data Merchant Solutions via the Realex Payment Gateway that encrypts your card details in a secure host environment.  We support Verified by Visa and MasterCard SecureCode verification, which are extra layers of security, protecting your card from online fraud. When purchasing goods your card provider will ask you to verify that you are using your card online by entering a password. The password works in the same way as entering a pin number when using your card on the high street. The password is between you and your card provider and it is necessary for us to be able to process the transaction.

 

 

 

General

INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

All rights, including copyright, in this website are owned by or licensed to jackmichaelmenswear.com . Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited.

 

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

  • any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Terms & Conditions.

Nothing in the Terms & Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees in connection with this Website.

Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of these Terms & Conditions.

CONTACT US

For any queries regarding the Products we offer or if you have any concerns regarding our customer service, then please contact us via hello@jackmichaelmenswear.com or visit us at:

Jack Michael Menswear, 540 High Road, Wembley, Middlesex HA0 2AA